The manager said that he couldn't get wedges with his tenders and we're rude about it. The grand rapids stores give you what you want for the customer. Very unprofessional .
If you like hair in your food and to see garbages overflowing, this is the place for you! Wait time for our order was about 10 minutes. Dining room nowhere close to being clean. People were friendly, for the most part though.
Less than 50% of the time that I visit this location do I get what I ordered when visiting the drive through. This location cannot make food promptly or accurately. It is has been this way for years. I would highly suggest passing this location by and eating somewhere else. If I could put less than one star I would.
Honestly the worst!!! I waited 30 minutes on a Monday for my food inside. When I got it all of it was wrong. While I was eating a manager we will call "J" was to busy talking about her wait loss to another manager we will call "H" to even help her own co-workers get there checks. These poor people were waiting for over 2 hours. ( i asked how long they had been there)Mean while the place was not busy. The management is horrible. If you say that your food was wrong they get really mean. Managers will come up and say we'll you have to pay for a new one. I'm sorry but I'm not paying twice because you can't get it right the first time. I even seen a manager cuss out a girl in front of not only me but 6 other customers. Avoid this place at all cost.
They forgot our straws sauce and napkins and silverware
Kfc is a US Restaurant based in Newaygo, Michigan. Kfc is located at 8161 Mason Dr, Newaygo, MI 49337, USA.
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